Privacy Policy

Effective Date: 1/10/2025

At Sans Club Retreats (“Company,” “we,” “our,” or “us”), we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website sansclubretreats.com or use our services, including reservations, guest stays, and customer support. By using our website or services, you agree to the practices described below.

Information We Collect

We collect personal information that you voluntarily provide when using our website or booking our services. This may include your name, email address, phone number, billing and payment details, identification information for reservations, and any communication you send to us. When you interact with our website, we also automatically collect certain technical information, such as your IP address, browser type, device details, location data, and usage patterns through cookies and similar technologies.

How We Use Your Information

We use the information we collect to provide, manage, and improve our services. This includes processing reservations, confirming bookings, providing customer support, responding to inquiries, and personalizing your experience on our website. We may also use your information for administrative purposes, such as billing, payment verification, fraud prevention, compliance with legal requirements, and maintaining the safety and security of our properties. Additionally, with your consent where required, we may use your contact information to send you updates, promotions, and offers related to Sans Club Retreats.

Cookies and Tracking Technologies

Our website uses cookies, web beacons, and other tracking technologies to enhance user experience, analyze site performance, and improve our services. Cookies are small text files placed on your device that help us remember preferences, track reservations, and provide tailored content. You may choose to disable cookies through your browser settings; however, doing so may limit certain features or functionality of our website.

Sharing of Information

We do not sell your personal information to third parties. We may share your information with trusted service providers and business partners who help us operate our website, process payments, manage reservations, or deliver customer services. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was shared. We may also disclose information if required by law, legal process, government request, or to protect our rights, property, or the safety of our guests and staff.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we take precautions to safeguard your data, please note that no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security of your information.

International Data Transfers

If you are accessing our website from outside the country in which we operate, please be aware that your information may be transferred to and stored in countries with different data protection laws. By using our services, you consent to such transfers.

Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting obligations. When no longer required, your information will be securely deleted or anonymized.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to access, update, correct, or delete your data, restrict or object to its processing, and request a copy of the information we hold. To exercise these rights, please contact us at the details provided below. We will respond to all legitimate requests within the timeframes required by applicable laws.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by Sans Club Retreats. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies when visiting their sites.

Children’s Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any modifications will be posted on this page with an updated “Effective Date.” We encourage you to review this Policy periodically to stay informed about how we handle your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Sans Club Retreats

Email: info@sansclubretreats.com
Phone: +1 (877) 929-7267
Address: Sans Club Retreats, 1941 Golden Trumpet Avenue, Las Vegas, Nevada, 89123